1. Select Your Product. You can install one or as many states as you like. Be sure you have selected the right directory for the state you want, then click the Add to Cart Button. Then in the cart window you'll see your order. If you want to add more products to your cart, click the Continue Shopping Button. When you are ready to checkout, click the Checkout Button.

2. Checkout. If this is your first order with us, click the Sign Up Button in the New Customers box. You will be asked to provide your email address, name and some other information. If you have already established a login at our online store, you may simply login using the email address and password you gave when you made your first purchase or free download. When you click the Continue Button, you may see the shipping page. Shipping is free since NPIdentify is a download, so go ahead and click the Continue Button.

3. Confirm your order. Now you will see the payment options page where you can choose to use to pay by credit card or PayPal account, or by mailing a check. Select your payment preference. If you select Mail a Check, we will send you a download link after we receive your check. If you elect to pay by credit card or PayPal account, you will be taken to the PayPal processing screens. Be sure to click the "Return to Merchant" link after completing the payment process or you will not proceed to the download page. After payment you will be taken to a page with a Download Button like this example:

4. Download and Install. Click the download button, and when the download dialog pops up, select Save (not Open), and save the file to any temporary folder on your computer.

When the download has completed, double-click on the downloaded Zip file to open it, and extract the contents into the same or any other temporary folder. Click the Start button in the task bar and select Run. In the Run window, browse to the folder where you extracted the contents, select setup.exe, and click OK to begin installation.

TIP: To avoid your download timing out (failing to complete, or it "expires"), be sure you are: 1) Using a broadband internet connection, and 2) Not trying to download while your computer or your internet connection is busy doing something else, like watching videos, downloading Outlook email, etc. If you experience any problem with downloading and extracting the file, simply start the download again by logging in to your account at the NPIdentify Store, selecting the order by clicking the View button, then clicking the download button again. You are permitted multiple download attempts.

5. Follow the Installation Wizard. Follow the simple steps in the NPIdentify Desktop installation wizard. It will install NPIdentify Desktop in your Program Files, and create a new program entry in your Start | All Programs menu and a new shortcut on your desktop. After installation it's OK to delete the contents of the temporary folder.

TROUBLESHOOTING

If you are having difficulty, check the troubleshooting guide here.

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