Our Advanced Support program is for users of our more technical products, such as CarePrecise Access, our full NPPES data set. Advanced Support is available in a fifteen (15) support contact package, good through a 12-month period from the date of purchase.
Advanced Support entitles you to send and receive output examples to your support tech, and to advanced query development support within the CarePrecise MDB core database.
To purchase Advanced Support with additional support contacts, increase the quantity of your order in the Add to Cart box below. You will receive 15 support contacts per quantity of 1 (i.e., a quantity of 2 receives 30 support contacts). You may purchase no more than 45 contacts (quantity 3) per CarePrecise product you have purchased.
Advanced Support Members receive a support email address, and requests will be responded to within one business day.
Receive a coupon for $100 off any CarePrecise data product, update or subscription, or any publication, video or CarePrecise Access Tool when you purchase Advanced Technical Support.
NOTE: Advanced Support should not be necessary for our NPIdentify Desktop products. Select instead our Premium Support program.
• Support Program Details
• CarePrecise technical description, data model and data structure
• NPIdentify Online Documentation